Welcome to SoftInner.com — Pakistan’s trusted online lingerie and intimate wear store. By accessing or using our website, you agree to the Terms & Conditions mentioned below. If you do not accept these terms, please stop using the Site immediately.
SoftInner reserves the right to update or modify these Terms & Conditions anytime without prior notice. Your continued use of the Site indicates your acceptance of any updated terms.
1. Use of the Site
You must be 18 years or older, or using the website under the supervision of a parent or legal guardian.
SoftInner grants you a limited, non-transferable, revocable license to browse and shop for personal use only. Commercial use, misuse, or selling our products/content without permission is strictly prohibited.
All product images, descriptions, sizing charts, colors, and content are for information purposes only. Actual product colors may slightly vary due to screen resolution differences.
2. Account Registration
Some features of the website may require registration.
By creating an account, you agree to:
Provide accurate and updated information
Keep your password secure
Accept responsibility for all activities performed under your account
Inform us immediately in case of any unauthorized access
SoftInner will not be responsible for loss or damage caused by failure to secure login details.
3. User Submissions & Reviews
Any content you submit to the website — including reviews, comments, questions, or suggestions — becomes the property of SoftInner. By posting content, you allow us to use your name and submission for marketing or display purposes.
You agree not to:
Use a fake identity
Post misleading, offensive, or harmful content
Violate the privacy or rights of others
SoftInner reserves the right to remove any inappropriate or misleading submissions.
4. Orders, Pricing & Acceptance
At SoftInner, we strive to provide accurate product details, images, and prices, but errors may occur.
We reserve the right to:
Refuse or cancel any order
Request additional verification (phone, address, CNIC last digits, etc.)
Cancel any order suspected of fraudulent activity
If a product is listed at the wrong price, we may cancel the order or contact you for confirmation.
Your order is confirmed only after it is processed and shipped.
5. Payments & Delivery
SoftInner currently offers Cash on Delivery (COD) all over Pakistan.
Before dispatching an order, we may verify:
Contact number
Delivery address
Order confirmation
Failure to respond may result in cancellation.
Delivery timelines vary by city/area. Public holidays and sale seasons may cause delays.
6. Product Availability
All products on SoftInner.com are subject to stock availability. We may change or update product details, pricing, or availability without prior notice.
7. Intellectual Property
SoftInner, including its logo, content, product images, banners, descriptions, and website design, is protected by Pakistani copyright and trademark laws.
No one is allowed to copy, reproduce, or reuse any part of the website without written permission.
8. Returns, Exchanges & Hygiene Policy
Due to the hygienic nature of lingerie and intimate wear, SoftInner follows strict guidelines:
Only unused, unopened, unworn products in original packaging are eligible for exchange.
Products like panties, bras, shapewear, and nightwear cannot be returned once tried or opened.
Size issues may be accommodated depending on product type and stock availability.
Please review our full Returns & Exchange Policy on the website.
9. Limitation of Liability
SoftInner is not responsible for:
Delays caused by courier companies
Color differences due to device screens
Wrong size selection by customers
Any indirect or incidental damages arising from use of the Site
Use the website at your own risk.
10. Privacy & Data Use
By using SoftInner, you agree to our Privacy Policy, which includes:
Secure handling of your personal information
Use of data to improve customer experience
Sending promotional messages (you can opt out anytime)
We do not share or sell your information to third parties.
11. Governing Law & Jurisdiction
These Terms & Conditions will be governed by the laws of Pakistan. Any disputes shall be handled exclusively in the courts of Pakistan.
12. Termination of Access
SoftInner may suspend or block your access without notice if you violate these Terms.
You must stop using the website immediately upon termination.
SoftInner – Pakistan’s Trusted Online Lingerie Store
Thank you for choosing SoftInner. Our mission is to provide comfortable, affordable, and premium-quality intimate wear for women across Pakistan with full privacy, fast delivery, and trusted service.
